Back to all categories
Category
Launchpad Guides
Manage users, funds, meal booking and back-office tasks in Launchpad.
Users & accounts
- 01Launchpad How to View Users, Accounts and TransactionsOpen a user's Inspect User page in Launchpad to see their details, view their account balances, run the account report for a chosen date range, and review their statement and transactions.
- 02Launchpad How to Update a User's Daily LimitChange a user's daily spend limit in Launchpad from the organisation page using Set User Limit.
- 03Launchpad How to Add Funds to Non-StudentsFind a staff or other non-student user in Launchpad and load funds onto their account, up to R2000 per transaction.
- 04Launchpad How to View User Types & FacilitiesView the full list of user types and facilities for an organisation in Launchpad, and open any one of them to see its details and assigned users.
- 05Launchpad How to Manage NotesAdd a note to an entity in Launchpad, and remove one again — notes are visible to every staff member who can access that entity.
- 06Launchpad How to Assign a User to a FacilityAssign one or more users to a facility in Launchpad from the Inspect Organization page.
Finance & reporting
- 07Launchpad Transaction ManagementOpen Finance > Manage Transactions in Launchpad to see all transactions for the selected month, then change the start and stop date and time fields and submit the form to widen or narrow the range shown.
- 08Launchpad Admin & Finance Reports GuideRun the Registered Users, Account Summary, User Accounts, Expenditure and Facility Expenditure reports in Launchpad.
- 09Launchpad How to View InvoicesOpen an invoice in Launchpad to see the invoice total and date, the products on it, the price per unit, the quantity, the total per line and the cost centre.
Mealbooking
- 10Launchpad Mealbooking View Meals, Meal Flow Groups and Dietary ProfilesView meals, meal flow groups and dietary profiles on a Launchpad mealbooking facility — what each meal contains, which facilities use it, and how a flow group's profiles, subgroups and meals are set up.
- 11Launchpad Mealbooking Manage Flow GroupsCreate new meal flow groups in Launchpad, update their meals and availability, manage booking profiles, and remove booking dates and subgroups.
- 12Launchpad Assembly GuideAssemble meals, edit the assembly batch, complete an assembly and view assembly history in Launchpad.
- 13Launchpad How to View AssembliesOpen Meal Assembly, find historical meal assemblies by date and view the details of a meal's assemblies in Launchpad.
- 14Launchpad Mealbooking Review ManagementManage reviews on Launchpad's Rating Management page — remove user reviews, mute and unmute users, and add or remove filtered words.
- 15Launchpad Mealbooking ReportsAccess the Meal Availability, Mealbooking Transactions, Booking Overview, Sales Summary and User Facility Sales reports in Launchpad, with the user types that can open each one.
TouchPOS
- 16Launchpad TouchPOS Manage UsersChange a TouchPOS user's PIN or user type — User, Supervisor, Void Supervisor, Cashup Supervisor and Reporter — and update their general details from the Manage User page in Launchpad.
- 17Launchpad TouchPOS View Items & CategoriesReview TouchPOS items and categories in Launchpad — open Manage Items to view an item's details, or Manage Categories to view a category's items and child categories. Available to Admin, Manager and Operations Manager users.
- 18Launchpad TouchPOS ReportsRun and read TouchPOS reports in Launchpad — Simple Reports such as Normal Transactions, Monthly Categories, Payment Summary, User Cashup History, Sales Summary and User Facility Sales, plus Advanced Reports such as Interval XYZ Report History, Item Sales and Top Items.